Refund & Return policy
We want you to be happy with your purchase!
If you’re not completely satisfied, you can return most new, unused items in original packaging within 30 days of purchase for a refund, exchange, or store credit. Receipt or proof of purchase required for all returns. Some exceptions do apply:
- Deposits on Special Order Items are non-refundable.
- Special orders, non-stock, and sale items are final sale.
- A restocking fee of up to 20% may apply.
- Giant, Liv, Momentum, & Early Rider bicycles may be returned within 14 days of purchase.
- Cervélo bicycles may be returned within 60 of purchase.
- Stinner bicycles are non-refundable.
Have questions? Just reach out—we’re happy to help!